Shipping & Delivery Policy
Thank you for shopping at My Store. This Shipping & Delivery Policy explains how orders are processed and delivered.
Order Processing Time
All orders are processed within 1–3 business days
Orders are not shipped or delivered on Sundays or public holidays
In case of high order volume, processing may take additional time
Shipping Locations
Currently, we ship within India only
Delivery availability depends on your location and courier partner serviceability
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout
Charges may vary based on:
Delivery location
Order value
Ongoing offers or promotions
Estimated Delivery Time
Standard delivery time is 5–10 business days after dispatch
Delivery timelines are estimates and may vary due to:
Courier partner delays
Weather conditions
Remote location deliveries
Shipment Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS
You can track your order using the provided tracking link
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact our support team
My Store is not responsible for delays caused by courier partners, but we will assist you in resolving the issue
Incorrect Address
Please ensure your shipping address and contact details are correct
My Store will not be responsible for orders delivered to an incorrect address provided by the customer
Damaged Packages
If you receive a damaged package, please inform us within 48 hours of delivery
Share clear images and your order ID for quick resolution
Cash on Delivery (COD)
COD is available on selected pin codes
My Store reserves the right to disable COD for certain locations or customers
Thank you for shopping at My Store. This Shipping & Delivery Policy explains how orders are processed and delivered.